08-Jul-2019

CLASSE Account Expirations: Tuesday, 09-Jul-2019 (TOMORROW)

Please note that many CLASSE accounts are set to expire on Tuesday, 09-Jul-2019. Affected users will have received a warning email three days beforehand, with instructions for extending the account, if necessary. To see an example of this email, please click here (requires CLASSE login).

ScreenConnect Upgrade: Tuesday, 16-Jul-2019 @ 10:00 AM

On Tuesday, 16-Jul-2019, from 10:00 AM to 12:00 noon, we will upgrade our ScreenConnect server. You will be unable to access remote control functions during this time. Changes to the ScreenConnect user interface are expected, and they will be documented at ConnectWiseControl after the upgrade has been completed.

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request (or email service-classe@cornell.edu).

Other resources:

• CLASSE-IT Home Page
• Previous newsletters

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