07-Jun-2021

ScreenConnect Maintenance: Tuesday, 15-Jun-2021 @ 10:30 AM

On Tuesday, 15-Jun-2021, starting at 10:30 AM, the ScreenConnect service will be unavailable for up to one hour for license maintenance. During this time, you will be disconnected from remote sessions and will not be able to start new remote sessions. If you have any questions or concerns, please submit a ServiceRequest.

Update 10-Jun-2021: This ScreenConnect maintenance will take place at 2:00 PM instead of 10:30 AM.

Windows ESET Client Update: Tuesday, 15-Jun-2021

On Tuesday, 15-Jun-2021, during the weekly maintenance window, the ESET Endpoint Security Client will be updated on CLASSE-managed Windows computers. After 10:00 AM, ESET will request that you reboot your computer; please do so at your convienience.

Firefox Deprecation and User Installations (Windows)

As previously announced, Vivaldi is the primary web browser on CLASSE computers, and Firefox is now deprecated. Windows users who wish to continue using Firefox may replace the CLASSE version of Firefox with a user-installed version by following these instructions. On Tuesday, 13-Jul-2021, we are planning to uninstall the CLASSE version of Firefox from CLASSE-managed Windows computers. CLASSE Linux and Mac computers will not be affected at this time. Please submit a ServiceRequest with any questions or concerns. In particular, please notify us of any job-related websites that still require Firefox, so that we can attempt to reproduce your problem and work towards a solution.

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General network and server maintenance will occur every Tuesday from 12:00 noon to 2:00 PM. The CLASSE-IT group will always announce any expected disruptions in our NewsLetter and via CLASSE-IT-NEWS-L, but with the size and complexity of our network there is always the potential for something to go wrong. We will do our best to contain all network maintenance and planned outages to Tuesdays from 12:00 noon to 2:00 PM.

Unless other arrangements have been made, CLASSE-managed Windows systems may be updated and rebooted on Tuesday morning at 2:00 AM, so please avoid critical or lengthy operations at that time. For more details, please see SystemExpectations.

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Questions or problems? Submit a service request.

Other resources:

• CLASSE-IT Home Page
• Previous newsletters

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