Calling from a CLASSE Polycom into a Vidyo meeting

If there are 2 or fewer local participants, consider having the meeting in your office or other space that you won't have to reserves.
Instructions: http://information-technology.web.cern.ch/services/fe/vidyo

If there are 3 or more local participants, reserve a room and follow the instructions below.

• using a Web Browser
  1. make sure the device you are running your browser on is on a CLASSE network
     • Red Rover networks are NOT CLASSE networks; you can use OpenVPN to connect to a CLASSE network if you are on Red Rover
     • PSB301 and PSB470 have Linux computers that are on CLASSE's public subnet and can be used to communicate with the Polycoms in those rooms
  2. enter the address of the appropriate Polycom in your browser's address bar
     • PSB301: vcspsb01.classe.cornell.edu -or- 128.84.46.198
     • PSB470: vcspsb02.classe.cornell.edu -or- 128.84.47.37
  3. click on either of two "Place a Call" buttons; you will be asked for username (admin) and password (14853)
  4. where it says "Please enter a number and press Call." enter cern-vidyo-gateway0.internet2.edu -or- 137.138.248.228 (see here for the latest gateway)
  5. you will be asked for the Vidyo meeting room extension you wish to join followed by the "#" key. Vidyo meeting extensions are numerical identifiers which are used to connect to a Vidyo meeting from a phone or H323/SIP device. Here is how to find them:
     • If the Vidyo meeting was created in Indico, then you will find the meeting extension directly on the corresponding Indico page. Simply click on the "More Info" link on the Vidyo service section of the page
     • If you were invited through the standard Vidyo invite mail message, then the extension is displayed after "call me at"
     • If you were invited by mail but the mail does not contain the meeting extension, contact the meeting organizer to ask for the extension
     • see https://information-technology.web.cern.ch/services/fe/vidyo/howto/users-find-vidyo-meeting-extension for more information - you will need to login using your CERN credentials
• using a Polycom Remote
• 1. get to the Polycom "Home" screen; you may need to press the "Home" button or the button just below the "Home" button to disconncect whatever call the Polycom is in
  2. select "Place a Call" (tip: the gateways are very likely in the "Favorites" folder, under "Directory" on the Home Screen
  3. where it says "Please enter a number and press Call." enter cern-vidyo-gateway0.internet2.edu -or- 137.138.248.228 (see here for the latest gateway)
  4. you will be asked for the Vidyo meeting room extension you wish to join followed by the "#" key. Press the "#" key to enable the Polycom Remote keypad; you will have to enter a "#" before AND after you enter the meeting room extension.
  5. Vidyo meeting extensions are numerical identifiers which are used to connect to a Vidyo meeting from a phone or H323/SIP device. Here is how to find them:
     • If the Vidyo meeting was created in Indico, then you will find the meeting extension directly on the corresponding Indico page. Simply click on the "More Info" link on the Vidyo service section of the page
     • If you were invited through the standard Vidyo invite mail message, then the extension is displayed after "call me at"
     • If you were invited by mail but the mail does not contain the meeting extension, contact the meeting organizer to ask for the extension
     • see https://information-technology.web.cern.ch/services/fe/vidyo/howto/users-find-vidyo-meeting-extension for more information - you will need to login using your CERN credentials

Calling from a Vidyo meeting into a CLASSE Polycom

More Information

• http://information-technology.web.cern.ch/services/fe/vidyo/howto/
• http://information-technology.web.cern.ch/services/fe/vidyo/howto/users-use-h323sip-client-connect-vidyo-meeting

-- MichaelRoman - 2012-12-31